Frequently Asked Questions



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1. Are socks mandatory in the play area?

Yes in order to maintain the life of the equipment and a healthy clean hygienic play environment socks are a must.



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2. What if I don't have socks?

We can provide socks to you at our reception for a nominal charge



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3. What is VIB Membership?

Our VIB membership allows your child unlimited access to the Play Around facility for an unlimited amount of time. In addition special birthday discounts apply to our VIB members.



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4. Do you provide return gifts?

Play Around provides everything your birthday party requires from return gifts, cake, photography/videography, and everything that will make your party even more special.



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5. Can parents drop their children and leave?

Yes certainly. Our trained staff are equipped to look after your children as they play which allows you to go finish any pending work



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6. What does your cafe offer?

Play Around's cafe offers a healthy child friendly menu along with food and snacks that parents can enjoy.



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7. Can our children come to Play during a birthday party?

With exception for the VIB Private birthday package, children are allowed to enter and use the play area. Only the designated birthday party area is to remain private in a normal birthday package.



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8. How do I get to know about Special Play Around events?

Like us on Facebook and also see our announcements page on our website for latest updates.



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9. Are adults also allowed to accompany their kids in the play area?

Our equipment is designed so that both parent and child can enjoy the entire play area and further strengthen their bond through play.



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10. Is Play Around open to giving out a franchise in a new city or area?

Certainly we are open to all possibilities of growth and expansion all while giving children the opportunity to experience Play Around.



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11. How safe are the play areas ?

The play areas are completely covered in foam as well 2 inch thick foam pads on the floors and secured with protective netting to ensure a safe environment where the children can play without the risk of injury. In addition our staff of play supervisors help to ensure that the children are using the equipment in the proper way.



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12. I could understand 'Exclusive' but What is this Express party ?

Express party allows parents to book a certain section of the center for the birthday function for a nominal fee whereas the Exclusive party allows the customer to book the complete center for a period of 3 hours.



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13. Can I pay the membership in installments?

At Play Around we recognize each parents financial restraints and limitations and can work on the same if the upfront option does not suit your budget

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